28 Oct 2011

GERMAN SPEAKING CUSTOMER ADVISOR

  • GERMAN SPEAKING CUSTOMER ADVISOR
  • PERMANENT
  • LEICESTER
  • UP TO £ 18,500 + BONUS & PENSION
Our client is a growing UK online Mail Order Company that has grown substantially over the past few years. Working at our client’s prestigious offices you will be dealing with the German Contact Centre by offering administration support, writing briefing documents and assisting with product knowledge.  You will also deal with customer escalated calls from the German and UK call centers. You will also co-ordinate supplier orders, liaise with the German office to resolve invoice queries and work towards both team and individual targets.

You must have proven German language skills in a commercial environment, strong attention to detail, excellent PC skills, customer service experience, a professional telephone manner and the ability to work well in a team environment whilst establishing effective client relationships. Some travel to Germany may be required.

For more details or to apply for this role please call Kathy Bakewell on 01858 898058 or send your CV and covering letter via email to kbakewell@vanillarecruitment.co.uk.

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