ADMINISTRATION ASSISTANT
PERMANENT
NORTHAMPTON
Salary £16,000 - £18,000
Your role
will be to offer a comprehensive and flexible administration service to support
the UK IT department.
You will
provide efficient and helpful reception duties for the IT department to include
answering all incoming calls, accurately manage the IT department’s calendar
ensuring arrangements are made for facilities, eg. meeting rooms, refreshments
and travel documents when required by the team.
Other
administration duties will include all documentation relating to IT licences,
IT contracts, quotes requested and invoices received, expenses, policies,
training documents and other relevant IT documentation is accurate, suitably
stored and easily accessible by authorised IT team members and ensuring all
correspondence with suppliers and customers are drafted to satisfaction.
You will
also provide support to IT customers by providing assistance to the team for
basic technical issues, making certain all support calls are entered onto the
Helpdesk system at time of receipt and all requests are tracked to ensure
completion.
You will
be involved in IT projects to ensure the business software is compliant such as
quarterly assessments of the current IT licences and agreements, including
report of allocated licences and posting informative and agreed information
accurately on the Intranet on a weekly basis to inform the business of the
progress on IT projects.
To be
successful in this role you will have strong administration skills with
experience of working within an IT environment. If you have experience from a
customer facing role this would be desirable. You will possess excellent IT
skills and a broad knowledge of Microsoft products.
For more information
please contact Kathy Bakewell.
